Contact Information means your name, surname and your e-mail address.
Non-Personal Information is information that does not personally identify an individual.
Personal Information is information that could potentially identify an individual.
Transaction Information means all information related to transactions that you conduct on the Website and your interactions with the Website.
Information we collect
We collect the following types of Personal Information through the Website:
Computer information collected
Third party tracking tools: We also use third party tracking tools to improve the performance and features of our Site. These third party tracking tools are designed to collect only Non-Personal Information about your use of our Website. However, you understand that such tools are created and managed by parties outside our control. As such, we are not responsible for what information is actually captured by such third parties or how such third parties use and protect that information.
Remarketing tracking code: We use Remarketing with Facebook Pixels and Google AdWords to advertise on third party sites to you after you visited our Site. We and our third party vendors, like Google, use first party Cookies (such as the Google Analytics Cookie) and third party Cookies (such as the DoubleClick Cookie) to inform, optimize and serve ads based on your past visits to our Site. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page.
Automatic information: We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our Site, if any, as well as the name of the website to which you're headed when you leave our Site. This information also includes the Internet Protocol (IP) address of your computer/proxy server that you use to access the Internet, your location, access times, your Internet provider name, web browser type, type of mobile device, and computer operating system. We use all of this information to analyze trends among our users to help improve our Website.
How we use your information
We use the information we receive from you to:
Operate and improve the Website
Target marketing and advertising campaigns
Provide technical support and customer service
How we share your information
We may share your Personal Information, information in the “Computer information” section with third parties for the purpose of technical management of the Website, to track critical retention metrics, and to perform marketing campaigns for Fractas.
We may disclose or transfer your Personal Information to a third party if we sell, transfer, divest, or disclose all or a portion of our business or assets to another company in connection with or during negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction, or proceeding.
We may share aggregate statistical data for the improvement of services offered by our Sites. We may also share Non-Personal Information with third parties in our discretion, including to third party analytics sites in order to receive reports regarding our user base as a whole.
Storage and security
The security of your information is a serious issue for us and we are committed to protect the information we receive from you. We use reasonable security measures to protect against the loss, misuse and alteration of your information under our control. Notwithstanding such measures, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of any information transmitted to or from the Website, including your Personal Information. We also are not responsible for the actions of any third parties that may receive any such information.
WE ASSUME NO LIABILITY OR RESPONSIBILITY FOR DISCLOSURE OF YOUR INFORMATION DUE TO ERRORS IN TRANSMISSION, UNAUTHORIZED THIRD-PARTY ACCESS, OR OTHER CAUSES BEYOND OUR CONTROL.
We will retain Personal Information only as long needed for our internal processes and to comply with applicable laws. We will then destroy or render unreadable any such information upon disposal.
You play an important role in keeping your Personal Information secure and you should not share your user name, password, or other security information for your Account with anyone. If we receive instructions using your user name and password, we will consider that you have authorized the instructions.
Links to other Sites
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Protecting your child’s privacy
Our Website does not address anyone under the age of 13 (“Children”).
We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we discover that a Children under 13 has provided us with Personal Information, we will delete such information from our servers immediately.
Customer Testimonials on our page
We post customer testimonials on our Websites, which may contain Personal Information. We obtain each customer’s consent via email prior to posting the customer’s name and testimonial.
Who may receive my personal data?
Your personal data is accessible to few members of Fractas’s staff who are responsible for maintaining and improving our Website and our business processes.